Founded in 2003, IDX offers cybersecurity services to people and companies — consisting of lots of prominent customers, such as Nike, Uber and a number of federal companies. In this detailed guide, we take a thorough take a look at IDX’s identity theft security services, with a particular concentrate on its customer brand name offerings.
Read on to find out more about the business’s prepare alternatives and functions, its strengths and weak points and what past clients need to state about the service.
Best for identity tracking
The IDX Identity strategy is an exceptional option if you are primarily thinking about keeping tabs on your individual details and safeguarding yourself versus identity burglars. The strategy provides the very best worth when thinking about identity tracking, scams notifies and healing services. Namely, it boasts among the most extensive individual information keeping an eye on services for all layers of the web.
IDX Identity Theft Protection advantages and disadvantages
Pros
- Superior web and dark web tracking
- Unlimited assistance from healing professionals
- Social security number tracing
- Affordable identity tracking
Cons
- Credit includes just with the most costly strategy
- No routine money-back assurance
- No 24/7 consumer assistance
Pros discussed
Superior web and dark web tracking
All IDX strategies feature the business’s hallmark CyberScan™ monitoring engine, which keeps an eye on the surface area, social, deep and dark web all the time. IDX integrates information scanning with the understanding of subject professionals, who evaluate material in web relay talks, semi-restricted online forums and other dark web sources to search for and verify exposed details.
When CyberScan discovers among your pieces of kept an eye on details exposed in an information breach, members get an alert to their e-mail account informing them if their details has actually been possibly exposed to cybercriminals.
Additionally, CyberScan can be personalized to send out notifies for jeopardized monetary, medical and individual information. It can keep an eye on as much as 10 e-mail addresses, medical ids, passports, and contact number. It can likewise keep an eye on as much as 5 checking account numbers and charge card and one chauffeur’s license.
Unlimited assistance from healing professionals
In addition to lost wallet protection and $1 million in identity theft insurance coverage, IDX provides access to an assistance group of FCRA and HIPAA-certified, US-based professionals on all service strategies. A healing expert is likewise designated to the victim of identity theft till their identity is gone back to its pre-theft status.
Social Security Number tracing
Most identity theft security services track your social security number online. IDX goes one action even more by producing an in-depth report of all names and aliases connected with your SSN. It will then inform you if a brand-new one is included so you can examine it.
Affordable identity tracking
If you are just taking a look at identity tracking and remediation, IDX provides the very best value without a doubt. The Identity strategy includes comprehensive and adjustable notifies for your individual, monetary and medical information at just $9.95 monthly, or $8.96 monthly with yearly billing. This is much cheaper than what other business provide for this level of service.
Cons discussed
Credit includes just with the most costly strategy
The IDX Identity strategy includes really little credit services, particularly credit tracking and a yearly credit report from a single bureau. The Privacy strategy doesn’t consist of any credit services. Other functions, such as a TransUnion credit lock, instantaneous query notifies and 3 bureau tracking and reports are limited to the business’s costly Complete strategy.
No routine money-back assurance
IDX does not include a conventional money-back assurance — or complimentary trial — for its services. This suggests users can’t experiment with the service before devoting. However, the business does assure to recuperate your identity in case of theft or your cash back.
No 24/7 consumer assistance
IDX does not provide consumer assistance all the time. You can reach IDX through an online kind on its site or call in between Monday and Friday from 6 a.m. to 6 p.m. Pacific Time. If you cannot reach an IDX agent, you can report identity theft at www.identitytheft.gov.
IDX Identity Theft Protection strategies
In this area, we’ll review each of IDX’s 3 customer strategies. We likewise discuss what sets them apart so you can pick the ideal prepare for your requirements.
IDX Identity
The IDX Identity strategy provides detailed identity security and healing services, in addition to fundamental credit tracking services, at an economical cost. Although clients put on’t get access to digital security software application and credit query notifies, they do get a great variety of tracking functions, consisting of dark web tracking, single-bureau credit tracking and SSN tracing.
Additionally, this strategy includes a thorough set of healing functions, such as lost wallet protection and U.S.-based identity healing services. Users likewise get handy suggestions, guidance, how-tos and actionable notifies that might assist you avoid scams.
IDX Identity keeps an eye on the following:
- Personally recognizable details (e-mail address, contact number, motorists license, SSN)
- Credit files (from a single bureau)
- Changes of address
- Medical files
- Court records
- Bank accounts
- Credit cards
IDX Privacy
Despite its greater cost point, the IDX Privacy strategy does not included all of the functions in the IDX Identity strategy. That’s due to the fact that the strategy is tailored towards online and gadget security initially, with services like social networks account tracking and a cybersecurity software application suite.
SocialSentry, IDX’s social networks tracking service, scans both brand-new and historic posts and activities on Facebook, YouTube, Instagram, ConnectedIn and X (previously Twitter) for jeopardized qualifications. Barring TikTok, these are a few of the most popular platforms in the social networks area.
SocialSentry will send out users an alert if it identifies:
- New accounts impersonating yours
- Personally recognizable details (PII) in a post
- Content that is possibly harmful to your credibility
- Suspicious activity (e.g. abrupt modifications to your profile image or username)
- Posted material which contains a recognized harmful link
Cybersecurity-smart, IDX Privacy includes a password supervisor, a VPN, a privacy-focused online search engine and a tracking blocker. It likewise includes ForgetMe, an information elimination service which scans over 100 information broker sites 24/7 and immediately sends out a takedown demand if it determines one which contains your individual details.
IDX Complete
The IDX Complete strategy is substantially more costly than both the Identity and Privacy strategies. In reality, it costs more than both of them assembled. The factor for this is that the Complete strategy includes extra credit functions — these are generally what increase the expense of identity theft security packages the most — that the other 2 strategies do not have.
With IDX Complete, you get all the functions in the Identity and Privacy prepares plus tracking and yearly reports for all 3 credit bureaus (TransUnion, Experian and Equifax). You likewise get credit history tracking and credit query notifies. Moreover, this strategy lets you quickly lock your TransUnion credit file in case of a delicate information leakage.
IDX Identity Theft Protection prices
IDX provides 3 strategy alternatives for people and households under its customer prepares tab. There is an approximately 10% discount rate if you choose yearly billing rather of month-to-month billing throughout a year.
|
IDX specific strategies |
Billed month-to-month |
Billed annual |
|---|---|---|
|
IDX Identity |
$9.95/month |
$8.96/month (=$107.52/year) |
|
IDX Privacy |
$12.95/month |
$11.66/month (=$139.92/year) |
|
IDX Complete |
$32.90/month |
$29.61/month (=$355.32/year) |
The household strategy covers 2 grownups and as much as 5 minors. Like with the specific strategies, clients can conserve around 10% by paying yearly rather of paying month-to-month for a year’s time.
|
IDX household strategies |
Billed month-to-month |
Billed annual |
|---|---|---|
|
IDX Identity |
$19.95/month |
$17.96/month (=$215.52/year) |
|
IDX Privacy |
$25.95/month |
$23.36/month (=$280.32/year) |
|
IDX Complete |
$64.99/month |
$58.49/month (=701.88$/year) |
IDX Identity Theft Protection monetary stability
Cybersecurity SaaS business ZeroFox obtained IDX in 2021. No significant credit company has actually ranked ZeroFox. We needed to take a look at other openly readily available details to discover more details on IDX’s monetary stability.
In December of 2022, ZeroFox made record-breaking income. The moms and dad business’s stock cost has actually stayed relatively steady considering that October of that year, which recommends that financiers continue to reveal self-confidence in the cybersecurity company’s future. However, this just suggests that Zero Fox was solvent, and not always that the future IDX is steady.
IDX Identity Theft Protection availability
IDX offers all of its strategies online. If you require to talk with a client service agent, you can do so over the phone or through an online kind. A customer care representative will email you back when it comes to the latter.
Availability
Anyone can acquire an identity theft security strategy through IDX’s site. The business provides a range of prepare for both customers and companies. The site likewise includes a Knowledge Center for extra details on identity theft and scams.
Contact details
You can connect with IDX through among the following methods.
- Phone: Call IDX’s toll-free number at 1-800-939-4170 Monday through Friday from 6 a.m. to 6 p.m. Pacific Time
- Online kind: Reach IDX through the online kind readily available on its client service page.
User experience
Users can anticipate a normally favorable experience thanks to the unrestricted guidance from healing professionals consisted of in all strategies. These market experts will assist you secure your individual information. They must likewise have the ability to respond to any concerns about the set-up procedure for your strategy.
IDX Identity Theft Protection consumer fulfillment
Customer examines for IDX identity theft security seem blended. On the Better Business Bureau (BBB), where IDX still passes its old name, My ID Care, the business has a 2.7/5 star average based upon 20 evaluations and 10 grievances closed in the previous year.
While a couple of users grumbled about locked accounts and bad client service, the majority of evaluations applauded IDX for its experienced and handy client service representatives.
IDX Identity Theft Protection Frequently Asked Questions
Is IDX genuine?
IDX is a genuine business that has actually stayed in business for twenty years and presently serves over 40 million clients. It likewise serves a variety of Fortune 500 nations and a number of branches of the U.S. Federal Government.
What is IDX's personal privacy security policy?
IDX provides a $1 million insurance coverage on all of its strategies. If your identity is taken while you’re an IDX consumer, the business provides compensation for choose costs (e.g. taken funds, out-of-pocket costs) sustained after the loss.
Does IDX have a money-back assurance?
IDX’s Complete and Identity strategy alternatives both ensure a 100% identity healing. If IDX can’t help you to the maximum level, you can request your cash back. This is not an alternative for those signed up for the IDX Privacy strategy.
How we examined IDX Identity Theft Protection
We examined IDX along a number of crucial metrics consisting of the following:
- Customer evaluations
- Financial stability
- Accessibility
- Range of functions
- Product quality
- Pricing
- Discounts
- Reputation
Summary of Money’s IDX Identity Theft Protection evaluation
IDX provides quality id theft security at a sensible cost. With IDX, you can pick from 3 tiers (Identity, Privacy or Complete) and pick either a specific or household strategy.
All IDX strategies feature the business’s hallmark CyberScan keeping an eye on tool. They likewise include a $1 million identity theft insurance coverage, unrestricted support from IDX’s group of internal identity theft security experts and different academic resources.
The IDX Identity strategy is an exceptional option for customers worried mostly with their individual details being taken and utilized fraudulently. If you’re trying to find more detailed credit or cybersecurity services, we suggest having a look at our list of the very best identity theft security services.
